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Specifically I'm travelling fairly regularly from Ipswich (or
sometimes Manningtree) to Gallions Reach on the DLR. If you ask to do
this on the National Rail site it works fine and gives you the route
and price. If you then try and buy a ticket you can't. Booking to
Zone 1-3 (Gallions Point is in Zone 3) costs more.
E.g. if I book tomorrow with a senior railcard from Manningtree to
Gallions Reach the National Rail site gives me a price of £6.40
leaving at 21:19.
However I can't actually *buy* that ticket online, the best I can
manage is Manningtree to Underground Zone 1-3 which costs £8.10.
The ticket you need would be from Manningtree to U3 (Underground Zone
3). This destination does not seem to be shown on the drop-down list on
the Abellio website.
It seems the only way you will be correctly ticketed for this journey is
to book at the station, stating destination "Zone 3 via Stratford". Do
not buy a Zones 1 - 3 fare as that is incorrect for the stated journey.
As some clerks tell their passengers: "Just because you see it on the
internet, it doesn't mean it's right."
"I have never understood why it should be necessary to become irrational
in order to prove that you care, or, indeed, why it should be necessary
to prove it at all." - Avon, Blake's 7